Institutional Support: ICT, media and educational support services


The flexibility of the learning service provided by internet based scenarios allows students to learn at their own time, place and pace, enhancing continuous communication and interaction between all participants specifically for knowledge and community building. In this context, the ICT and educational support/media support services are mainly concerned with the scalability and efficiency of existing platforms and their flexibility for adapting learning systems to new environments in order to develop leadership in online and blended teaching and learning.

Meet Covadonga Rodrigo from UNED and listen to what she says about the expertise on institutional support.

Meet our experts on institutional support
  • Covadonga Rodrigo, Universidad Nacional de Educación a Distancia (UNED), Chair

  • José Bidarra, Universidade Aberta (UAb)

  • Maria Teresa Bendito Cañizares, Universidad Nacional de Educación a Distancia (UNED)

  • Mehmet Firat, Anadolu University 

  • Miguel Rodríguez Artacho, Universidad Nacional de Educación a Distancia (UNED)

  • Johann Höller, Johannes Kepler Universität Linz (JKU)

  • Dimitris Kalles, Hellenic Open University (HOU)

Tools & resources


Listening the educational initiatives for Migrants and Refugees coming from NGOs

Losing migrants and refugees’ talents because of our inoperability will be our responsibility. Migrants and refugees are said to be “a tremendous added social, economic and political value”. Who are the most appropriate to detect and channel their specific needs on tertiary education? Universities should ask NGOs in order to identify training needs and design programs and evaluation systems relative to this vulnerable and valued collective. This workshop sets out the Spanish Refugee Aid Commission (CEAR), a representative voice of migrants and refugees in Spain, and HERMES, an old UNED project set up for special learning and teaching of migrants and refugees in which CEAR is interested in participating, channelling their voices. By María Teresa Bendito Cañizares (UNED)

12 May 2017

Deconstructing Technology Enhanced Learning: from platforms to the cloud

Technology enhanced education has walked a long way since the first standardisation initiatives and industrial LMSs almost 20 years ago. In this scope we take a look back and forward in the current state of educational technologies with a view of current trends in the demand for distance education. By Miguel Rodríguez Artacho

8 March 2017

Mobile Learning & New Trends

Today we face complex changes in society and education (e.g. high turnover rate of knowledge, changing labour market, fast pace of technology renewal), which require a more creative response to the world problems that surround us. This calls for learning design solutions that deal with three major dimensions: context, technology and pedagogy, and aim at integrating learning in formal and informal contexts through blended learning scenarios. To get effective results emerging digital media tools must be used, but without losing track of a much needed pedagogical model. So, in this presentation we discuss relevant research on mobile learning and digital media while making the connection to blended learning. By  José Bidarra (UAb)

21 February 2017

Gathering ideas for main topics for expert pool Institutional Support

The 1st webinar hold the presentations from Jose B, M Teresa B, Miguel RA and Johann H. The three main topics from all the issues that were raised up during the meeting are:

  1. Developing of new blended models: with or without platforms. Formal learning vs informal learning (social networks, collaboration and peer-to-peer education).
  2. Integration of electronic resources (gamification, eBooks, transmedia - storytelling...): legal issues, interaction, adaptation, learning analytics and personalization
  3. User Centred approach: guided pedagogy, incorporating mobile learning and micro learning (knowledge pills and micro-assessment).

By Piet Henderikx, Covadonga Rodrigo, José Bidarra, Maria Teresa Bendito Cañizares, Miguel Rodríguez Artacho, Johann Höller

22 June 2016